Link your messenger service via IMAP to send individual emails from My Influencers and Campaigns. Once you’ve linked your messenger service, you’ll be able to use Influencity to send and/or receive emails for the Influencers you have stored in your IRM.


  • Make sure that access via IMAP is enabled on your email server.

  • You should create a specific password for your app. This will be the password you use to link to Influencity.

Linking your messenger service via IMAP

Below you will find a general overview of how to link messenger services. If you require instructions for a particular service, you can consult the following articles:

Universal steps for linking a messenger service via IMAP

  • Click on your Influencity account Avatar in the top right-hand corner.

  • Click on Account and Settings in the drop-down menu.

  • Go to Communication in the sidebar.

  • Go to the Emails section.

  • In Emails view, click on the "Connect your inbox" button.

  • Select Connect Other (IMAP).

  • Enter your email address

  • Enter the password you previously created for your messenger service.

  • Fill in the form with the information relating to your messenger service provider. More information can be found on the main providers below:

  • When you have filled in the form, click on Connect account.

  • Set up your email signature.

  • Click Save.

Your messenger service is now ready to send and receive emails from your Influencers.

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